01
Self-Service Rates and Booking
Your customers search rates and book independently 24x7, so bookings come in without your desk keying every request.
White-label digital customer portal
A digital customer portal, white-labeled forNVOCCs and Forwarders
Info-X gives NVOCCs, forwarders, and BCOs a branded portal where their own customers search rates, book, track shipments, pull statements, and upload documents 24x7, with admin control and a BI dashboard behind it.
ISO 27001GDPR CompliantSince 2001
24x7
Customer self-service
White-label
Branded as yours
Since 2001
In logistics
ISO 27001
Certified
Trusted by freight forwarders and NVOCCs
What is a digital customer portal
A portal for your customers,branded as yours.
A digital customer portal is a branded, self-service platform you give your own customers. They search rates, book, track shipments, view statements, and upload documents on their own, 24x7, while you keep admin control and full visibility from one dashboard.
Your customers self-serve. You keep the control and the margin.
Customer portal features
Everything your customers do on their own, in one portal.
Self-service for your customers, admin control and insight for you.
02
Track and Trace
Customers follow their own shipments with live status and milestones, cutting the where-is-my-cargo calls to your team.
03
Statements and Documents
Customers pull their statement of account and upload or download shipment documents themselves, from one place.
04
White-Label Branding
The portal carries your brand on a dedicated login, so your customers see your company, not a third-party tool.
05
Admin Access Control
You manage customer profiles, logins, and permissions centrally, granting the right access to the right accounts.
06
Profit Margin Control
Add margins by carrier or commodity, as a lump sum or a percentage, so the rates your customers see already carry your markup.
07
Consolidated Booking View
Every online booking request from every customer lands on one dashboard, so nothing is missed, and everything is tracked.
08
BI and Analytics Dashboard
Real-time KPIs, predictive analytics, and BI reporting give you in-depth insight into operations and performance.
Proven impactA portal your customers
A portal your customers
actually use.
Fewer status calls, more self-service bookings, and full control for you.
01
24x7
Self-service booking
02
White-label
Branded as yours
03
One view
Every customer booking
04
Since 2001
In logistics technology
Customer portal reviews
What forwarders say about the portal.
Hear from the NVOCCs and forwarders whose customers now self-serve on Info-X.
★★★★★
“Placeholder for a real customer portal quote on 24x7 self-service booking and fewer status calls after going live on Info-X.”
★★★★★
“Placeholder for a freight forwarder quote on white-label branding, margins, and customers booking without the desk.”
★★★★★
“Placeholder for an NVOCC quote on track and trace, statements, and a BI view of every online booking.”
Portal, admin, and insight
One portal for your customers, you, and your data.
The customer-facing portal, your admin control, and the dashboard, in one.
Frequently Asked Questions
What forwarders ask about the customer portal.
A digital customer portal is a branded, self-service platform that an NVOCC, forwarder, or BCO gives to its own customers. Those customers search rates, book, track shipments, view statements, and upload documents on their own, 24x7, while the provider keeps admin control and full visibility from a central dashboard.
Give your customers a portal.
Book a demo and we will set up a branded, self-service portal your customers can book and track in, with your margins and your control.
Book a Demo
Start with a demo
Your brand. Your margins. Their portal.
Talk to our team, and we will set up a white-label customer portal around your customers, your rates, and your brand.