Capability 01
Multi-Modal Rate Search and Quoting
Search and compare live carrier rates for ocean FCL and LCL, air, RoRo, and intermodal, with GRIs and surcharges included, and turn any rate into a quote in seconds.
Freight Forwarding Software · TMS
Freight Forwarding Software for
Every Mode You Move.
Info-X gives freight forwarders one platform for rate search across ocean, air, RoRo, and domestic, plus booking, documentation, customs filings, tracking, and accounting, on one shipment record and backed by a 24x7 back office.
ISO 27001GDPR CompliantSince 2001
ISO 27001Since 20012000+ carrier contracts99.5% audit-readyOcean · Air · RoRoMulti-modal rates24x7 back officeISO 27001Since 20012000+ carrier contracts99.5% audit-readyOcean · Air · RoRoMulti-modal rates24x7 back office
25+
Years serving forwarders
2000+
Carrier contracts managed
99.5%
Audit-ready data
ISO 27001
Certified security
What is freight forwarding software
What Freight Forwarding Software Is, From Quote to Invoice
Freight forwarding software is a platform that runs the forwarder's operating cycle across modes: searching multi-carrier rates for ocean, air, RoRo, and domestic, quoting and booking, creating documents, filing customs, tracking cargo, and running shipment-level accounting, all on one shipment record so data is entered once and reused everywhere.
Trusted by freight forwarders and NVOCCs
Three forwarder strengths
Three Capabilities That Set Info-X Forwarding Software Apart
A freight forwarder arranges carriage across modes and carriers, so the platform has to search rates, document, and account for ocean, air, and land in one place, not three.
Capability 02
Ocean and Air on One Platform
Run ocean export and import with B/L workflows and air export and import with AWB and MAWB from the same shipment record, so nothing is re-keyed between systems.
Capability 03
Quote to Invoice on One Record
Every step from rate search to booking to documents to shipment-level accounting runs on one record, so margin is visible per shipment instead of guessed at month-end.
Forwarding platform capabilities
One Platform Behind Every Forwarding Shipment
Rates, booking, documentation, customs, tracking, portal, accounting, and analytics, each reading and writing the same shipment record from quote to invoice.
Multi-Modal Rate Management
Search contract and spot rates across ocean, air, RoRo, and intermodal, with GRIs and all-in pricing, and quote to book in seconds.
Ocean Export and Import
A cloud module for FCL and LCL export and import, from booking through B/L creation, customs filing, tracking, and accounting.
Air Export and Import
Create AWB and MAWB, track shipments, and manage AR and AP at shipment level, with the same record behind every air move.
Customs Filing
ISF, AMS, and AES for US trades, ICS2 for EU cargo, and MPCI for the UAE, filed from the same shipment data as the booking and documents.
Container and Cargo Tracking
Automated tracking of container lifecycle events through digital bots feeds live status and milestones into the platform and your customer portal.
Digital Customer Portal
Customers search rates, book 24x7, track shipments, and pull documents through a branded portal, cutting the status-query load on your desk.
Accounting and ERP Sync
End-to-end logistics accounting from ledger through AR, AP, and reconciliation, with sync to QuickBooks, SAP, NetSuite, and Xero.
BI Dashboard and Analytics
Real-time operations and business insight through AI, predictive analytics, and a BI dashboard, so you see performance and margin as they move.
One shipment record
The Platform Your Forwarding Team Works In
Multi-Modal Rate Management
Ocean and Air Booking
Documentation
Container and Cargo Tracking
Digital Customer Portal
Accounting and ERP Sync
Forwarding software vs spreadsheets
Where Generic Tools Stop and Real Forwarding Software Starts
Comparing platforms against this capability set is the quickest way to tell forwarding software from a stack of spreadsheets and point tools.
Multi-modal rates
Generic tools
Separate tools or inboxes per mode
Info-X forwarding software
Ocean, air, RoRo, and intermodal in one search
Ocean and air on one record
Generic tools
Different systems, re-keyed between them
Info-X forwarding software
One shipment record from booking to invoice
Customs filings
Generic tools
Third-party tools and manual re-entry
Info-X forwarding software
ISF, AMS, AES, ICS2, and MPCI from the same data
Cargo tracking
Generic tools
Manual status checks and carrier sites
Info-X forwarding software
Automated tracking feeding the platform and portal
Customer portal
Generic tools
Email and phone status requests
Info-X forwarding software
A branded 24x7 self-service portal
Accounting and ERP
Generic tools
Exported to a separate finance system
Info-X forwarding software
Shipment-level accounting synced to your ERP
Managed back office
Generic tools
Software only
Info-X forwarding software
A 24x7 operations team works inside the platform
Capability framework based on forwarding operating requirements. “Generic” means spreadsheets and point tools not built for forwarding workflows, not any specific vendor.
ISF filingAMS filingAES filingICS2 filingMPCI filing
Platform plus back office
A Platform Is Only Half. The Team Behind It Is the Rest.
Most forwarding software vendors hand you a login. Info-X pairs the platform with a managed team that keeps quoting, documents, filings, and tracking moving after hours.
The platform
A Cloud TMS Built for Forwarding Workflows
Multi-modal rates, booking, ocean and air documentation, customs, tracking, portal, and accounting on one shipment record. AI and OCR parse carrier confirmations into records, and EDI and API link carriers, ports, schedules, and ERP.
+
The back office
A 24x7 Team Working Inside Your Platform
Quoting support, documentation, data entry, filing, tracking updates, and freight audit, delivered as managed back office by a team serving forwarders since 2001. Capacity scales with your volume and coverage follows your deadlines across time zones.
Proven outcomes
Outcomes Forwarding Teams Measure Every Day
Faster quotes, fewer manual errors, better on-time visibility, and a faster month-end close.
01
60-80%
Faster quote-to-book cycle time
02
30-50%
Fewer manual data-entry errors
03
15-25%
Better on-time status updates
04
Weeks to Days
To close the books each month
Freight forwarding softwareMulti-modal ratesOcean export importAir export importCustoms filingsContainer trackingCustomer portalLogistics accountingBI dashboard24x7 back officeFreight forwarding softwareMulti-modal ratesOcean export importAir export importCustoms filingsContainer trackingCustomer portalLogistics accountingBI dashboard24x7 back office
Starting or scaling a forwarder
The Forwarding Software Requirements to Launch and Scale
Winning shippers is one thing. Serving them across modes without adding headcount for every function takes the right platform and the people to run it.
01
Multi-Modal Rate Management
So contract and spot rates across ocean, air, and land are searchable, comparable, and bookable in one motion.
02
Ocean and Air Documentation
B/L for ocean and AWB and MAWB for air, generated from the shipment record so nothing is re-keyed.
03
Customs Filing Capability
Across ISF, AMS, and AES for US trades, ICS2 for EU, and MPCI for the UAE, with deadlines measured in hours.
04
Cargo Tracking and Customer Portal
Because shipment visibility is now table stakes for winning shippers and keeping them off your operations desk.
05
Shipment-Level Accounting
With ERP sync, so margin is known per shipment as you go, not discovered at month-end.
06
A TMS That Scales With Volume
So doubling your shipments does not mean doubling your operations headcount, because the platform and back office absorb it.
Freight forwarding software FAQs
Your Forwarding Software Questions, Answered
Freight forwarding software is a platform that runs a forwarder's operating cycle across modes: multi-carrier rate search for ocean, air, RoRo, and domestic, quoting and booking, document creation, customs filing, cargo tracking, and shipment-level accounting, all on one record so data is entered once and reused everywhere.
See It Running on Your Own Trade Lanes.
A personalized demo on your workflows: multi-modal rates, booking, documents, filings, tracking, and accounting, with the back office behind it.
Book a Demo
Get Started
Run Forwarding on One Platform.
Priority onboarding for the USA, EU, Canada, and Australia, on the freight forwarding platform and back office built to scale with you.