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AI-Powered Back Office Documentation Services For Freight Forwarders & Logistics Professionals

Achieve Efficiency. Cut Costs. Scale Smoothly.

Free your operations team from paperwork, compliance, and billing chaos. Info-X handles it all - With 20+ Years of experience in Logistics BPO.

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ISO 27001 Certified
SOC 2 Compliant
GDPR Ready
20+ Years of Experience

Comprehensive Back Office Services Tailored for Your Business:

Rate Management & Quoting

AI-assisted management of carrier contracts, amendments, and instant rate visibility.

Carrier Booking & Coordination

Precise management of ocean, air, and domestic bookings.

Documentation & HBL Accuracy

Expert preparation and rigorous validation of Bills of Lading (HBL & Carrier BL), ensuring error-free and compliant documentation.

Customs & Regulatory Filings

AES, AMS, ISF, and ICS2 filing management, ensuring seamless customs clearance and compliance.

Accounting & Invoice Management

Accurate vendor invoice entry, thorough audits, and timely customer invoicing.

Cargo Tracking & Visibility

End-to-end cargo tracking with real-time updates and milestone alerts.

Post-Shipment Documentation

Timely preparation of Arrival Notices and Delivery Orders streamlines your import processes.

FMC Tariff Filing

Expert support for tariff compliance with FMC regulations.

Document Management & Retrieval

Secure digital storage and quick access to all shipping, customs, and financial documents—ensuring audit readiness and full operational transparency

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Why Industry Leaders Choose Info-X:

20+ Years of Dedicated Logistics Expertise

Benefit from two decades of proven experience exclusively tailored for logistics companies.

AI + Human Excellence

Our hybrid approach combines advanced AI-driven systems with skilled professionals, delivering 100% operational accuracy and 99.9% document accuracy.

Significant Cost Savings

Reduce your operational overhead by 40-60%, with scalable teams ready to grow with your business.

Fully Compliant and Secure

Operate confidently with ISO-certified security and rigorous compliance procedures covering FMC, AES, AMS, ISF, and ICS2 filings.

Custom Workflows & Scalability

We tailor workflows to your operations and scale rapidly to meet seasonal surges or long-term growth, ensuring flexibility without compromising quality.

Real-Time Visibility & Control

Gain complete transparency with AI-powered dashboards, document tracking, and milestone alerts—so you stay in control of your operations 24/7.

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Solve Your Biggest Logistics Challenges:

Reduce High Labor Costs

Efficiently offshore repetitive back-office tasks while maintaining top-quality outputs.

Eliminate Documentation Errors

Our AI-assisted document verification ensures 99.9% accuracy, reducing costly delays and fines.

Simplify Customs & Compliance

Streamlined management of AES, AMS, ISF, and ICS2 filings reduces compliance headaches and ensures smoother transactions.

Accelerate Quoting Processes

Our integrated rate management system significantly shortens turnaround times, empowering faster customer responses and a competitive advantage.

Scale Without Bottlenecks

Custom-built workflows and dedicated teams are designed to scale operations as your volume grows flexibly.

Ensure Audit Readiness

With structured document management and compliance-focused workflows, Info-X helps you stay always audit-ready and avoid regulatory penalties.

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Trusted by Global Logistics Leaders

Join top Freight Forwarders who rely on Info-X to power their back-office efficiency, accuracy, and compliance.

★★★★★
"Info-X has transformed our operations. We've reduced costs by 50% while improving accuracy to 99.9%. Their team is exceptional."
★★★★★
"The AI-powered documentation system is incredible. No more errors, no more delays. Info-X delivers exactly what they promise."
★★★★★
"20 years of expertise shows in everything they do. From compliance to customer service, Info-X is our trusted partner."
Red and white cargo containers symbolizing streamlined back office logistics BPO services with Info-X

FAQs

Info-X specializes in back office solutions for NVOCCs, Freight Forwarders, Beneficial Cargo Owners (BCOs), and Third-Party Logistics Providers (3PLs).

Info-X utilizes a combination of advanced AI systems and experienced logistics professionals to achieve a 99.9% document accuracy rate.

Info-X handles all key customs and compliance filings, including FMC, AES, AMS, ISF, and ICS2.

Companies typically experience a 40-60% reduction in operational overhead by leveraging Info-X’s back office solutions.

Yes, Info-X provides custom-built workflows and scalable teams designed to flexibly support your operations as your business volume grows.

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Ready for Exceptional Back Office Support?

Experience firsthand how Info-X can elevate your logistics operations. Schedule your no-obligation consultation today, and see how we can deliver real savings and efficiency for your business.

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