Rates you cannot find fast.
Contract and spot rates sit across inboxes and spreadsheets, so every quote starts with a search.
TMS for All YourGlobal Freight.Every Move, Mode & Milestone. Powered by AI.
25+ Years
Logistics Software Expertise
2000+
carrier contracts managed
ISO 27001
Security certified
Our Carriers Connections
Trusted by Logistics Companies Worldwide. Backed by 25+ Years in the Industry.
The Problem
Rate sheets in email. Bookings in a portal. Filings somewhere else.
Most freight teams run on tools that were never built to work together, so the same data gets typed twice, quotes fall behind, and no one can say where a shipment actually is. Info-X puts the whole operation on one record.
Quotes that arrive too late.
Manual pricing turns a same-day quote into a two-day one, and the late quote loses the booking.
The same data, entered again.
Bills of lading, arrival notices, and filings get re-keyed from booking data, which is where errors and customs holds begin.
Shipments no one can see.
Status lives on carrier websites, so your team answers "where is my cargo" by hand.
The TMS
One platform, from the first quote to the final invoice.
Info-X runs the whole shipment on a single record. A rate becomes a quote, a quote becomes a booking, and that booking carries its own documents, tracking, customs filing, and billing, with AI and OCR doing the data entry your team used to do by hand.
Rate Management
Rate Management
Search and compare contract and spot rates for FCL, LCL, RO-RO, and intermodal in one view, with 2000+ carrier contracts kept current through automated rate management so every quote is priced right.
Quoting
Quoting
Turn a rate request into a branded quote with vessel schedules attached in minutes, then send it with rate quote automation before a competitor has opened the email.
Booking
Booking
Convert a won quote into a confirmed booking in the same system, with schedules and party details already filled in, so nothing is re-entered.
Tracking
Tracking
Follow every container across carriers in real time, with milestone alerts and detention timelines pulled automatically through cargo tracking.
Documents & Accounting
Documents & Accounting
Generate and validate House and Master bill of lading documents and arrival notices from shipment data, then reconcile logistics accounting with two-way sync to QuickBooks, SAP, NetSuite, and Xero.
Customs Compliance
Customs Compliance
File ISF, AMS, AES, and ICS2 from the same record that holds the booking and documents through built-in customs filing, so clearance never waits on a separate broker or tool.
AI AgentsAI agents that automate
AI agents that automate
one workflow at a time.
You do not have to move your whole operation to get the automation. Each Info-X agent takes over a single job and runs it on top of the systems you already use.
Rate refreshAuto
Updated
Updated
UpdatedRequesting carrier rates…
Rate Procurement Agent
Requests and refreshes carrier rates on its own, so your rate database is never out of date.
Request
SHA → LAX
40' FCL
Quote
$2,140
Ready · Sent
Rate Quote Agent
Reads an incoming rate request and returns an accurate, branded quote without a person touching it.
Open quote #Q-4821
Follow-up sequence
Day 1
Sent
Day 3
Nudge
Day 5
Won
Quote Follow-up Agent
Chases every open quote with timed, personalized follow-ups until it converts or closes, so no deal goes cold.
Won quoteAccepted
↓
Carrier bookingConfirmed
Schedule & parties filled
Booking Agent
Turns won quotes into confirmed carrier bookings automatically.
Live trackingWatching
MSKU 2210On time
OOLU 8841Exception
TCLU 1022On time
Tracking Agent
Watches every shipment across carriers and surfaces only the exceptions that need a person.
Invoice
$2,480
vs
Contract
$2,140
Discrepancy flagged
Documents Auditing Agent
Checks documents and invoices against agreed terms and flags discrepancies before they cost money.
Need an agent for a workflow that's unique to your operation?
Talk to us about a custom agentManaged Back Office
A managed back office, staffed by freight professionals.
Some teams want the platform. Others want the work done for them. Info-X becomes your operations team through a managed logistics back office that handles rates, documents, filings, tracking, and billing end to end, with AI on the volume and people on the judgment. The result is 99.9% document accuracy at 40 to 60% lower cost.
01
AI does the
repetitive work.
OCR and AI read documents, create bills of lading and notices, and run accuracy checks, so nothing is entered twice.
AI Assist
02
People handle the exceptions.
Logistics professionals working in freight since 2001 manage edge cases, compliance, and anything that needs a decision.
Human-in-loop
03
Your deadlines, covered around the clock.
The team works inside your systems, to your cut-offs, across time zones, and scales as your volume grows.
Automated
Why Info-X
One partner for your TMS, your automation, and your back office.
Most freight teams buy a TMS from one vendor, automation from another, and a back office from a third. Info-X is all three, built for freight and proven since 2001, so NVOCCs, forwarders, and BCOs get one accountable partner instead of a stack that does not talk.
One platform, not five tools
Run rate management, quoting, booking, tracking, documentation, and billing on a single shipment record, so your team stops re-keying the same data across disconnected systems.
Double the volume, not the headcount
The platform automates the repetitive work and a managed team absorbs the spikes, so you can take on more shipments without adding payroll or losing turnaround.
Built by freight people, not generic software
The AI is trained on freight workflows and the logistics back office is staffed by professionals working in freight since 2001, so you get judgment on the exceptions, not automation bolted onto a generic BPO.
Accuracy you can audit
AI paired with human validation delivers 99.9% document accuracy and keeps data 99.5% audit-ready, cutting the invoice and filing errors that quietly drain margin.
Compliance built in, not bolted on
File ISF, AMS, AES, and ICS2 and publish FMC tariffs from the same record that runs the shipment through built-in customs filing, so clearance never waits on a separate broker.
No rip-and-replace
Info-X connects to your carriers, ports, ERP, and existing TMS through API and EDI, so you can automate one workflow without tearing out the systems that already work.
25+
Years of logistics expertise
60%
Reduction in manual back-office work
99%
Compliance accuracy on track
24/7
Real-time shipment visibility
Trusted by Logistics Companies Worldwide. Backed by 25+ Years in the Industry.
Awards & Recognition
Recognized among the top logistics technology providers.
Info-X has been named to leading industry lists and featured across the logistics trade press for over two decades.
Featured in
Solutions
Built for NVOCCs, forwarders, shippers, and carriers.
One record runs the way each freight business operates — from NVOCC filings and forwarder bookings to shipper portals and carrier schedules.
For NVOCCs
Issue House and Master bills of lading, run consolidations, and handle ISF, AMS, AES, and ICS2 filing, with built-in FMC tariff publishing.
- House & Master B/L issuance
- Multi-shipper consolidations
- ISF, AMS, AES & ICS2 filing
- FMC tariff publishing
- Scalable back office
For Freight Forwarders
Run rates, quotes, bookings, tracking, and accounting for every ocean and air shipment on one record built for freight forwarders.
- Rates, quotes & bookings
- Ocean & air on one record
- Real-time tracking
- Documentation & accounting
- Operational efficiency
For Shippers / BCOs
Book, track, and manage documents through one branded portal, with US import and export filing handled for shippers.
- One branded portal
- Book & track shipments
- Document management
- US import & export filing
- Stronger freight control
For Carriers
Publish sailing schedules, manage bookings and vessel allocation, and give customers live container tracking as digital-ready carriers.
- Publish sailing schedules
- Booking management
- Vessel allocation
- Live container tracking
- Digital collaboration
Integrations
Connects to your carriers, your ERP, and your existing TMS.
Info-X fits the stack you already run. Data flows in from carriers, ports, and inboxes through EDI, API, and OCR, and out to your finance system, so you add automation without replacing what works.
TMS
ERP
CRM
Carrier systems
Port & terminal data
Trackingsystems
Financesystems
Email & OCR workflows
Customerportals
APIs
Results & Impact
The impact of running your whole operation on Info-X, by the numbers.
From the first quote to final compliance, freight teams on Info-X cut the delays, errors, and cost that manual operations create.
Quotes out 60 to 80% faster
Automated quote-to-book turns rate requests into customer-ready quotes in minutes, so the fast quote wins the booking instead of the late one.
Manual entry cut 30 to 50%
AI and OCR read confirmations and documents and enter the data for you, removing the double-keying where invoice and filing errors start.
99.99% document accuracy
Bills of lading, arrival notices, and invoices are generated from shipment data and human-validated, so they go out right the first time instead of triggering rework and holds.
Every shipment, visible live
Multi-carrier cargo tracking pulls milestone events automatically and flags exceptions, improving on-time updates 15 to 25% so no one chases status by hand.
Volume scales, headcount does not
A managed back office absorbs seasonal spikes on demand, so you take on more shipments and lower operational cost 40 to 60% without adding permanent staff.
Customs filings, always audit-ready
ISF, AMS, AES, and ICS2 stay structured and 99.5% audit-ready through built-in customs filing, with the exception handling and audit trail that keep clearance from becoming a liability.
Trusted by
The logistics teams running on Info-X, since 2001.
4.9/5
Feedback from logistics teams modernizing operations with Info-X.
Trusted by global freight teams
Verified industry feedback worldwide
Leading Freight Forwarder
Verified industry feedback
Info-X helped us bring more structure to our logistics operations and reduce the amount of manual coordination across our teams.
The combination of digital workflows and back-office support gives our team more control over daily execution.
Global NVOCC
Verified industry feedback
Enterprise Logistics Team
Verified industry feedback
Info-X understands logistics operations deeply, which makes their technology and support practical for real freight teams.
Media & Resources
Guides on freight technology, customs, and operations.
Perspectives on digital logistics, automation, compliance, and back-office transformation.
Info-X
Compare
NVOCC TMS
Platform06 min
NVOCC TMS vs Forwarder TMS: Choosing a TMS That Scales with Ocean Volume
When shipment volume doubles, the system that looked fine in the demo is often the first thing to buckle. Here is the real difference between a forwarder TMS and an NVOCC TMS, where generic systems break, and how to choose the one that scales.
View BlogInfo-X
Outsource
Logistics BPO
Operations06 min
Logistics BPO Services: How Back-Office Outsourcing Works for Forwarders and NVOCCs
Behind every booking sits a stack of documentation, data entry, tracking, and reconciliation work that has to be done accurately and on time. Here is how forwarders and NVOCCs move that work to a logistics BPO partner without losing control of it.
View BlogInfo-X
File
AES Filing
Compliance06 min
AES Filing Service: How to Outsource Electronic Export Information Filing
Every regulated US export needs an accepted EEI filing and an ITN before it can leave the country. Here is what AES filing involves, who is accountable for it, and why a growing number of exporters and forwarders hand the work to a dedicated filing team.
View BlogFAQ
Frequently Asked Questions
Answers to the questions we hear most about modernizing logistics operations. Can't find what you're looking for? Our team is one call away.
The best TMS for a freight forwarder or NVOCC is an all-in-one system that runs rate management, quoting, booking, tracking, documentation, billing, and customs filing on a single shipment record, instead of separate tools that force double entry. Info-X is an AI-powered TMS built for forwarders and NVOCCs that covers all of these on one platform, and its team can also run the operation as a managed service. It has served freight since 2001 and manages 2000+ carrier contracts.